Customer Ratings & Reviews

I always purchase extended warranties on all my electronics. Geek Squad is excellent!!

He’s tviferage ever best investment as well can’t complain at all

If you get a TV or any electronic buy the protection plan! If anything happens geek squad is so helpful & quick

I always buy protection coverage for everything I buy.

peace of mind. tvs dont last like they use to. everything is covered no qustions

Highly suggest getting this as Best Buy is easy to deal with for any issues

Everyone needs the protection and good value for the money . Last time I got a new TV after it Went down in two years..

Super amazing geek squad is amazing Super good insurance

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Geek squad is always there for you. You just pay a little extra for a lot of help

I never leave Best Buy with a new electronic without a geek squad protection plan. It is a relief to know I have it.

Always get protection they replace my tv ,and watch with no problems

Love their service. This is why i but all my electronics at best buy.

Sleep at ease knowing your tv is guaranteed. Dont buy without warranty

It took a bit to get my tv exchanged but finally it happened and so I am happy now

I set up very easy, got Geek service to get home service

My TV was a excellent purchase. The picture quality is exceptional.

I don’t mind paying a little extra for peace of mind on my product.

Takes time to turn on. Sound is reasonable.unable to control usingappple tv remote

I’ve always heard nothing but great things to say about geek squad.