Customer Ratings & Reviews

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Love geek squad I always get geek swap when I buy a large item from Best Buy

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

[Employee of bestbuy] The picture quality is great! The TV is big and looks great above the fireplace!

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

I would never buy anything without this warranty ! It’s always nice to know it’s covered

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.