Customer Ratings & Reviews

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

Nice to have support from Gerk squad. Greatful to have a warranty

Do yourself a favor & protect your purchases So worth it!

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

Great peace of mind for my purchase. Glad to know I have it just in case.

Excited to see the order right in front of the apartment lobby entrance. They came right on time!

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

I really enjoy having Geek Squad Protection for all the products I have purchased.

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

This protection pays forr itself, if anything gos wrong in 2 yrars simply bring it back.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.