Customer Ratings & Reviews

Great service and support for a product. Easy to replace when needed.

As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

im glad i got 5 yr geek squad protection just in case something happens to my tv i know the squad has my back

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

I like the warranty for the price which includes the Geek squad!

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Bestbuy warranty is the best! It covers almost anything

The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

Well worth the price and freedom of mind that you are covered, got it for my last TV that died and everything was covered and taken care of.

I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

They've done great to help when I have had questions.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

Geek Squad 5 Year Protection Plans pay for themselves in the long run

It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.