Customer Ratings & Reviews

Very satisfied with my warranty purchase! Gives me piece of mind in case anything should go wrong.

In my experience things can always go wrong when it comes to electronics. Purchasing the 2-year Geek Squad protection will given you an ease of mind.

Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

The agent educated me about the warranty with the purchase of my new smart tv

I purchased the protection plan primarily because I was using the tv outside. No issues thus far, but the plan is renewable as well which is a great perk.

Would definitely recommend the extra coverage. Used it on my old tv and it was money well spent.

When I purchased my computer they had it set up within 12 hrs with all of my new software

Geek squad always works well, no need to worry. If anything happens they come to the rescue.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

prefect this was helpful it got me a new tv everybody was nice

Always happy when we purchase plans from Best Buy. Have never had bad experiences with their services.

We always purchase extended warranty when purchasing from Best Buy. They are great

These guys know what they’re doing for sure. If anyone knows anything, it’s the geeks. Great men and women.

Never go wrong with this guys.. the best insurence for items ferom best buy

I haven't had a problem with me newer device yet where I've had to contact Geek Squad but I have contacted them in the past and they we're always helpful and friendly

It’s always good to have an extended warranty because often things stop working after a year or so

Hope jo never have to use this 5 year warranty, but just in case I am glad I have it!5

Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

Bought this warranty for my new Samsung tv. It’s worth the money.

Worth the money. Had a TV go out. It was replaced.