Customer Ratings & Reviews

Very helpful and Their availability is very convenient

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

Best buy was AWESOME! My 85" TV died after 3 years, and Best Buy was GREAT to deal with on the replacement.

Glad to know that I have the geek squad behind me for any type of TV services

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

Purchase this to make sure we were protected during our time of ownership.

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

Happy with this! I am less worry about what can happen in the future

Great tv love the quality and the features that the tv provides

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..

My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

I highly recommend buying the protection plan when purchasing a new TV. After four years my television display went. The manufacturer had no interest in helping. I forgot I had ourched the protection plan until I signed in to my Bestbuy account. The tech who came to my home could not repair it, so I was given a credit towards a new one which is an upgrade from what I had.

Love this tv exelent picture and sound I wish it had better remote

Agents very helpful. The appointment was scheduled when it was convenient for me. Very professional service.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.