Customer Ratings & Reviews

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

Be prepared for unforeseen events. In addition, the service is very efficient.

Great plan would most definitely recommend!! Great investment

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

the truth is that in the long time I've been buying in electronics stores Best Buy is the best

I bought my televisions at the Best Buy warehouse where I always find incredible quality, incredible deals and the prices are so cheap why not ensure it just in case something happens; it’s all well worth it.

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

Made sure to take this out on my OLED tv, covers everything but accidental damage.

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!

It is a really good idea to always purchase the tv warranty just in case something happens to the tv

Do yourself a favor & protect your purchases So worth it!

Geek squad is great but they do take their time to get to you

The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

Is perfect to care you tv is perfect warranty no problem to use