Customer Ratings & Reviews

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

Great peace of mind having this protection if i need it.

I like the peace of mind, knowing I am covered and don’t have to worry about anything.

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

Professional protection. All in one for all kind. Very nice service.

I have never had a problem with the 5 year warranty

excellent delivery, great service. appreciate the help.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Got this tv through the app and it was very easy to Pick up as well. Quality is great and colors arr amazing.

I always get the Geek squad protection for anything. The best.

I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

This is not our 1st Geek Squad insurance. It has certainly been the thing to do. Happy to have this.

Yes!! great job. Came into my Home Theater room, looked it over with me and my Dream became a reality !!!!!!!

I have a two year Squad Protection Like having an insurance policy. They have very qualified people

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.