Customer Ratings & Reviews

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

I always worry about my products going bad, thanks to Geek Squad protection plan I don't have to worry about a thing. I can enjoy my television knowing that if anything goes wrong Geek Squad will have my back.

I bought it because the price was very reasonable. Hopefully I'll never need it. The true test of how good it is will be if I ever try to use it.

Excellent source for me, I don't fix anything I let Professional do it

having bought the extended warranty in case somthing happened was a hard decision at the time due to added cost at the time of purchase 3years later i couldnt have been happier with my decision geek squad was fast to make a repair when that option didnt work out they replaced with a brand new one thanks geek squad.

I always get protection on that items that I purchased because you never know what may happen.

Answer all concern questions I was concerned of how I was gonna get the TV up and they informed me that they do that and it didn’t cost that much. I also gave when it came and did it thanks geek squad.

Got the TV, brought it home, hooked it up and love it. Works great.

100 % recommended Standard Geek Squad Protection Plan. I brought this plan for my cell phone and I had functional damage to my phone. Geek Squad service team member had given good response and changed my phone with brand now. thanks to Standard Geek Squad Protection.

I hooked it up myself but I like the idea that Geek Squad will fix the TV for 5 years if anything goes wrong with it.

the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

Hopefully don't have to use but will be nice to have if I have any problems with my open box item.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

When I invest in a big-screen tv, I want to protect my investment! That's why I always buy a Geek Squad Protection Plan! I've needed to use the warranties on several occasions, and the experience was very satisfactory. Sometimes they replaced the item, refunded the purchase price, or repaired the item. I actually have a 3 1/2 year old blu ray player in the Geek Squad shop right now--under a 4-year extended warranty that I purchased for the item! This time they are repairing it, but that's fine with me. It's so nice that after using it for 3 1/2 years, now that it's not working my extended warranty is kicking in and more than paying for itself!!!

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.

I purchased geek squad protection, had issues with 98" TV I just purchased, they came out, however I could not reproduce the issues I was having, so nothing was fixed at the time. I originally had issues trying to get geek squad to come out, customer service was saying I was not covered, however, they did come to my residence after contacting them a second time.

Excellent service! No complaints here all as expected

Geek Squad service was fast totally fix my issue which was very important to me. He offer the membership to me which has saved me money important these days

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.