Customer Ratings & Reviews

Always helpful and friendly. I had made several different purchases and have been able to either repair/replace the items w/no issues. Always great customer service. Thank you for that! Definitely worth the extra spend for peace of mind.

These guys were just too much. They were outta here in 10min...no joke!

Very good very nice definitely recommend good good

So happy with this system. Wanted something compact yet play more than 1 disc at a time for my bedroom at a decent price. This has checked off all the boxes!!

love the sound this receiver emits out...great connections with ease of hook up.

Worked well for me. Make sure HDMI cables are good and attached to eARC on the T.V. and optimize your settings. If you want to really hear atmos type surround, then increase the height level and place your rear speakers at about ear level a foot or so behind your listening area. If using a Roku or other type of streamer, then the EQ setting of direct is best for atmos movies and 4k UHD content. For other content, such as older movies, SD or HDX movies or regular dolby digital, then the Vizio Movie mode setting is likely best since it will artificially create more of a surround experience.

This is the best one that I buy I recommend 100% If I need on future I bought again

It is always worth getting an extended protection plan on any item at BestBuy. You can also extend it, before it expires, so take advantage of that feature; I had to learn the hard way.

Great sound system love it would buy again will tell my friends

I recently purchased a New Samsung Q90T 65" (2020) Q-LED TV and matching Q950T Samsung Soundbar and 4K UHD Blu-ray Player and wanted to not have any servicing issues and peace of mind. So I purchased this warranty for my purchase of the Samsung - HW-Q950T 9.1.4ch Soundbar with Dolby Atmos / DTS:X and Alexa Built-in (2020) - Black. I have had no service issues thus far but if I ever do I am covered for 4-years! I think that is a no brainer!

Nice sound bar, it very good quality. I would highly recommend this sound bar.

Protection plan, what more is there to say other than it’s bought for in case you need it and the hope is you don’t. My past experiences with Best Buy protection has been good when it was needed to be used and this why I purchase with most items greater than just throw away purchases. Cost effective and peace of mind incase something happens.

We always add it when we buy something! It is automatic in our house.

Geek squad are the best. Very informative and their customer service is great. I will be using Geek Squad more in the future for my installs and purchases.

The agent came into the house and done a great job at Installing the tv and cleaning up afterwards. He also told us about the best way to connect to our internet with the phone and we changed our service to another one because of the tower being in the field across the street. The young man had a phone and was connected right away. So thankful he knew about the tower across the street because of the service on his phone when he was connecting the tv.

They did an excellent job I have no complaints about the Geek Squad

Took a pill on this with the new LG soundbar I bought just so I can have a peace of mind about everything.

Geek squad has been awesome they always are very kind and respectful

The protection is always a life saver to know my product is protected

Cheap price for a 4 year waranty. Very nice to have extra protection.