Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1110 Showing 22,181-22,200 of 30,828 reviews
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always can help and is always there when we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love was an easy set up very exciting and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the extended warranty so I will be able to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one time I had to use the protection, the person was very helpful and took care of my issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty from Geeksquad. Great value for the protection they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother with his new TV. Like the security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteek Squad has really good plans,and they are affortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always a little hesitant to spend the extra cash on this type of coverage, but some purchases are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we all need to always have all our products insurances

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have in case anything goes wrong. High recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them with my computers and now will have access to their service if need be for my TV s and Cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy the geek squad service. can't go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get with our tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always did get this with our TV's & when needed what ever it was, Geek Squad did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had numerous questions about what the service included and the support has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without insurance and this is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad..Go...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. No issues yet. Highly recommended for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a Smile!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Polite, efficient, prompt! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Buy at the store. Great service protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just keep unplugging it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to troubleshoot the issue while on the phone by having me unplug my TV. Now, why it keeps happening is a whole other issue while blaming the motherboard with no permanent solution. Maybe in a future Update? Until then, just keep unplugging it.

    I would recommend this to a friend