Customer Ratings & Reviews

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

It is very practical and does not make any noise. It is an excellent purchase.

I had the warranty form my 50" TV; first time I've opted for a warranty. Glad I had it. Picture went and they refunded full amount in credit at Best Buy. Purchased a 43" Samsung for bedroom and purchased another warranty. Great service and response from the 'squad.'

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

I bought this for an open box TV, but I have returned the TV and never used this.

Having this is what saved me from having to pay for a TV that I purchased for two years that broke on its own. Geek Squad replaced my prior TV quickly and the process was simple. The best TV ever.

I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

Can’t go wrong with the Geek squad!! They not only know about tv’s, computers & laptops but cell phones as well!! 2 thumbs up!!

Great price. Really good value for the money. Good deal.

Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

We have always purchased our electronics from Best Buys, because of the Geek Squad excellent protection plans. They back everything they sell. We have been 100% pleased with their excellent service for many years. Would recommend them to anyone.

I haven't had to use it yet but i love having the option to use it if i were to need it.

The best thing the Best Buy includes is the guaranteed of the products.

Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

Works great would purchase again in future if needed

Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

Very professional and very attentive in and out very quickly

I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

The service is great without worrying about breaking in the future