Customer Ratings & Reviews

Best buy is easy to buy from good products in store very friendly help!

No experience, since I've never used this, and that's ok.

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

This is a great television set and I would recommend it to anyone seeks the maximum in image quality. Samsung's nano-crystal technology allows for vibrant colors and great brightness. The TV itself has wonderful software features such as SmartHub which allows for apps including Netflix, Hulu, etc. For the gamers, this TV offers an amazing refresh rate meaning that you will be able to have an immersive gaming experience without experiencing any issues, especially with those more fast paced games.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

I’ve yet to use the service but worth the value! Always get extra protection.

At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!

We bought this for our previous TV. It failed just a few months before the protection expired. I called the Geek Squad, described the issue and he told me it was not repairable and I could exchange at the store. We bought a more expensive TV and only had to pay the difference. Very smooth and easy transaction. And very much worth buying on expensive items.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

The security is definitely worth the money we all know life happens and i will always go fir the protection

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

Owning an LG C9 oled tv and being able to have the peace of mind of not worrying about screen burn in is truly an amazing thing. I have a 1 year old daughter and not worry about her as she grows up making a mistake and something happening to the tv is awesome as well. It’s well worth the money,p. Just stop being cheap and enjoy the peace of mind a geek squad warranty comes with!

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

[Employee of bestbuy] As a best buy employee our geek squad protection on this product is definitely worth it for my partner and I. I feel confident in knowing that if our TV falls or the screen goes out, we will have multiple solutions/options in the future.