Customer Ratings & Reviews

Love Best Buy’s extended warranty program. Always worth the purchase

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Best decision ive ever made. Never was an issue for them to fix or replace anything I had issues with.

I have used them in the past, and they honor what they say by helping you or replacing the item.

I brought this Sony VIZIO smart tv on Best Buy app after looking at a few different ones. I was happy with my order and with the fact that I also brought a protection plan with it. I have all of the apps and I love how big the screen is. It comes with different options on how you would like your screen too look.

Have used the service quite a bit since purchasing. Verypleased with the purchase of the service and highly recommend.

Super awesome protection, get this with my purchases almost always!

You want a cheap tv that’s big and lasts forever? Look no further bud you can do and watch anything on this tv for the fun of it I was just playing sonic then watched the nfl for free no need to pay for stupidly overprice brand names like Samsung paying 1k for the same specs and a random feature nobody gives af about. I’m ranting but yeah this is a great tv. Not transferring my photos to jpeg…

The Geek squad installed my cameras and was very informative

Set an appointment to repair my Maytag dishwasher and will have to wait over a week to a 7 am to 7 pm window that may be narrow to a 4 hour window the night before. What a disrespectful way to treat your customers Best Buy. I don't expect much for the appointment but will see. Your customer service system from the store, which I never came back, now online, is not good. I have been a customer for years, but I think this is my last time buying at your store. Very disappointed!

Need this all the time with any product you get so don’t forget

We got this to replace a tv we bought less then 3 years ago. This TV was such great quality. The set up was so simple I was able to connect mt phone as well with the smart things app by Samsung The stand is very sturdy and will for sure not allow the TV to fall. The sound is amazing. It sounds like you have a theater system hood up! I love that it has the depth perception sound to it so if something is swinging it truly sounds that way. The picture is crystal clear! It also will automatically adjust to the setting of the room giving you the best picture. We love using our Netflix, Prime and Pandora apps on this Tv.

They did a great job transferring all my information.

Always a comfort to know that I have geek squad protection! Electronic devices are very iffy these days so when it’s 4 months or 24 months later and my device starts breaking down for god knows why. I’m happy I invested in geek squad.

Its been an awesome journey. The geek squad has ne through all the time. Very professional and helpful. They cheerful and accommodating. Communication is top notch

Geek Squad is great, I would definitely recommend geek squad.

The program works the way it says it will. Hopefully this TV will last more than 2.5 years!

The picture on this TV is incredible. There are several selections available to get the picture crystal clear 4k which can make the picture appear lifelike to just that perfect movie grain look. Updates require...well just connect to wifi to download. My problem...HDMI has severe issues with thus TV. I bought this TV to replace a still working 2008 KDL 42 inch. That tv was flawless with HDMI set up. It also had a great soundbar built in. Since these new tvs have terrible speakers i bought a sound bar. My set up: Direct Tv port 1, Xbox one x port 2, Soundbar Port3 arc, Roku port4. Everytime...the sound bar plugged into port 3 shows on port 1. The xbox never shows logged into the tv as a registered HDMI unit nor does Ditect TV. The end result...the soundbar drops HDMI sound every day. I have to reset the tv daily. Ive called Sony several times and get the terrible out of the country support that reads from the same manual that ive read that does not help. Ive pulled out the sound bar...the Tv shows on port 1. Plug the sound bar back in and it shows on port 1 and 3. Its a nightmare. The manual mentions HDMI crossbraiding issues if too many HDMI units are plugged in but i only have 4. Ill give 3 stars for the picture but wish i could give zero stars for these HDMI issues. It shouldnt be complicated. It should be plug and play. Its a shame...my old sony was great youd figure they'd do better as time goes on...guess i was wrong.

I typically always purchase geek squad warranty for my products from Best buy, I have never regretted it.

This Mini LEDs TV is bright and beautiful! Replacing a 65” LG OLED in my living room that unfortunately suffers from burn-in. The Hisense 65U8K was easy to setup and Google TV even imported my Prime Video, Netflix, and Disney + apps for me. To me this TV offers an OLED like viewing experience with inky blacks & bright colors. It’s surprising how loud and rich the surround sound is on this TV. Love it!