Customer Ratings & Reviews

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

Hopefully I will not ever have use it! My mother made an appointment with them. When I say they was constantly asking her questions about her issues. Resolved her problem. Was ver respectful!

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

Glad to know that I have the geek squad behind me for any type of TV services

Fantastic service and fantastic people. It’s a pleasure working with Geek Squad and they always find a solution :) 10/10 service!!!

Love the protection this is one of the main reasons i have the memebership

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

Great service to have in anything you may need to have repaired

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

I love feeling protected with any accidents for all my electronics, specially from best buy

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Purchase this to make sure we were protected during our time of ownership.

Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.

Always a good idea. Murphy’s Law never disappears. Decent price for lots of peace that you are covered just in case.

Best protection for any electronic devices , good prices for coverage

Look forward to utilizing their services if needed in the future.

Great plan that takes the worry out of the little things