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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30530 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 30,530 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your protection plans one of the main reasons I continue shopping there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy something from best buy without this. It has paid for itself time and time again. Got a replacement on my tv within 48hrs of the claim. Great warranty as always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NA did not use Geek Squad this time around. Sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Howard’s Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, as soon as manufacturing warranty ends, Geek Squad will kick in and I’ll have piece of mind. I always het a Geek Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was Excellent, he went above and beyond for me... The world need more people like him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranties on TVs is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me extra peace of mind. Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service can be a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any electronic or appliance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have a back up plan for your investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv, fridge and so on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had any issues with them, very kind and very understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case of problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case of technical issues or difficulties with our TV unit. Its better to have a back up on top of the limited warranty and I believe it is easier and convenient to schedule a service with the geek squad compared to the actual warranty company. At least that's what I heard from the actual agent as a tip of advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

    I would recommend this to a friend