Customer Ratings & Reviews

It’s always nice to have a back up plan for your investment!!

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

I never had any issues with them, very kind and very understandable

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

I purchased the protection not actually thinking I'll ever use it, but when I had to use it I was pleased to see that it was worth the cost. My TV went down and after the Geek Squad came out I literally was given credit to get another TV, no questions asked.

great support and must recommended to take for any purchase in best buy

Have geek squad with every purchase because of their reliability and excellent service

if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

Super sweet 5yrs protection for my new SmartTv. It’s so worth it. My smart tv broke after 4 yrs and it was too expensive to fix. It was like over 200$ to fix an old tv. No more issues with this protection for at least 5 yrs. Yes!! Always purchase the extra warranty

Agents mounted TV and Hauled away all the boxes in a timely manner.

I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

I like it, I just hate that I can't bring it directly to the store.

The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

It was not very expensive to add the extra warranty.

The agents mounted my tv and did a very excellent job

If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.

Great service and would recommend for anyone and everyone