Customer Ratings & Reviews

I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

Great service no problems at all. Would use again !

I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

Geek Squad are always Excellent! Very important to have

I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

5 years of service at great price. DON't need worry woorry if fail.

Excellent job they did,thanks, I'll recommend to me friends and my family

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!