Customer Ratings & Reviews

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

The agent set the TV up did a sort walk of how to operate TV and the function

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

I would say highly professional and fast. I always will get a warranty through them.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Havnt had to use them yet so cant complain a good concept though

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

This service contract is well worth it. If anything goes wrong they will come fix it or replace

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Great price for 5 year geek squad warranty on my 50 inch tv.