Customer Ratings & Reviews

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

Completely worth the purchase for such an investment TV!

Tv is working great and the color is way better than I expected. Thanks bestbuy!

I havent had to use the service. I am happy to know I have it if needed.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

So far excellent ! Need a new remote wondering how fast I will get it

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Bought it because the sales person assured me the tv will die before the 5 years are up.

What a great offer, the extended years they offer are awesome!

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

5 yrs protection will come in handy judging by how many tvs konked out on me over the years