Customer Ratings & Reviews

Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

Great Deal!!!! I am a very proud buyer at Best Buy

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

Always get geek squad warranties on expensive electronics, very easy to work with them.

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

I took this warranty but havent had to use it yet bc installed the TV ourselves

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

Never had to use it so I gave it five stars because it was there IF i needed it.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

Excellent service in us1 location and the rest shop

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

I am on my third, large, wall mounted TV. The first two only lasted 3 years. I bought the 5 year extended warranty on the second tv and it was worth every penny. The coverage replaced my TV 100%

Excellent TV for the money. Good quality picture and sound.

Good service it’s not bad but thrrr is other options we can consider