Customer Ratings & Reviews

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

Great buy on a budget! Super great quality! Love that it has many different app already installed

the Geek Squad always gives me good service when they show up. My only problem with them is that it is such a long wait for service appointments. And I get anxious waiting.

I'm hoping it is good but havent had a reason to use it yet

Courteous and quick, definitely worth getting with purchase

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

Absolutely love this! Great service for the price and knowledgeable staff.

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Good service i read the reviews they were amazing good staff all the agents are friendly and 5 year protection is so awesome thank you once again

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

Almost smart to go with Geek Squad. Because you never know what can happen.

Great plan if it breaks lasts a long time and they have varieties.

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

They are great. I have never had an issue with repair or workers.

I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!

A very knowledgeable in the set up of the computer system and explained everything that was necessary. could not ask for a better set up person.

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

The protection is always a good move when buying expensive electronics.