Customer Ratings & Reviews

Its a warranty. I dont think much really needs to be said lol

Great delivery great information easy set up easy to contact

Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

No need to use them yet. Have used them in the past.

I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

A must have with any major electronics or application purchase.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

Geek squad is very helpful in solving any problems you may have

Great protection plan over the manufacturer warranty at a super price.

Geek squad rocks. The workers are always so willing to help with questions. They are so helpful

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!