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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 30,774 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection warranty gives me peace of mind that my investment will be covered in the event that something happens .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three occasions to use Geek Squad services since buying my Dell Laptop last November - each time the service was expert and timely. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! best buy geek squad warranties are awesome. never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great idea for those unseen issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a great idea. We honestly hope we don't need it. But it pays to plan ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but sounds like anything other than physical damage is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system in TV family room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent assisted with the setup of my new sound system for my TV family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for the protection plan. I am glad I purchased it, just in case!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very much easy to set up. Very good pictures. TV remote control is not as friendly as my Samsung 65” old model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the support to set my tv up because I knew how myself. I’ve used it in the past though and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPYCUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was very supportive with initial setup of my new purchases friendly and knowledgeable they're very supportive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for a PC monitor, had a dead pixel on my unit. Eended up going with the 42" C2. The 48 C1 was a great looking if you can sit back far enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional and friendly staff has always been helpful and very good at providing assistance on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected my own tv love it and definitely buying the 82 inch for family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure working with Geek Squad. Service has been great whenever I have needed them. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the peace of mind for the cost of electronics. Protection plans are reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flash from the past!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was fun when i was a kid and now as an adult its nice to play it again with updated graphics. Rated E for everyone!

    I would recommend this to a friend