Customer Ratings & Reviews

Haven't had to use this Protection Plan, but was an easy choice for us to purchase.

The best warranty, since my tv was over a certain inch they came out to check it out for free. It was able to be fixed!

Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

2 year warranty is always a safe bet. This was for a gift. Haven't had any issues thus far but with 2 year warranty I know we are in good hands.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

Won’t know until I have to use it. Hopefully I never do.

For the money It Is Great Value!!!For the money It Is Great Value!!!

Im still protected lol, low-key scared for when my three years are up

Only used it twice and was very happy. Sqad was very nice and patient and fixed my problem

I love the extended warranty option. I buy for any large purchase that I make at Best Buy!

Always very helpful no issues. They helped me out with my prior items and very professional.

This tv is great and the warranty makes it even better! Stop being broke and get the warranty!

This is a must have item for your protection for a good two years with geek squad.

Great service that I have used in the past. Whenever I buy electronics, have to get the squad.

I had not kept my computer current on updates. They were able to fix it in a couple of days. They were friendly and very helpful.

I love that it cover so much. Just wish it was a year longer being the TV actually comes with a 1 year warranty itself.

Had trouble with my HP updating. Dropped it off and it was ready for pick up 2 days earlier than anticipated. Great service.

Having the protection due to unforeseen electronics issues is reassuring.

Great protection plan. Would always recommend getting the protection plan

Got this insurance for my new TV. I hope the TV lasts and I won't have to use this service.