Customer Ratings & Reviews

Getting this saves me a lot of money accidents happen

These guys are user friendly, don't talk down to those who have no clue about electronics and are worth the price.

Ever wonder what’s happens if...ya well don’t! They gotta ya covered

The guy from the squad set up the tv to my devices. We still have questions which I’ll need to ask the squad.

Great valued protection plan for my new QLED 4K TV.

Geek Squad is an great protection to have for any device or product.

Haven't used the service yet and hope I don't have to, but on an expensive purchase- it probably is the way to go.

Gotta get the geek people they look out for you when you need them

They have good customer service they worked fast..

If you not tech savvy like me geeksquad a must have .

I can't even count how many times over the years the Geek Squad warranty has saved me and I usually come out ahead

I purchased this service just in case I have any issues with the tv

No worry's with the geek squad. No questions asked. Just great service.

Gives a rest to your mind if anything happens it’s going to be ok

I believe it’s always good to get protection plan on TVs.

Service warranty a must! Big screen TV can be hauled in the car

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

I always get the extended warranty with Best Buy. I highly recommend it.

Great warranty for the item to have and use if anything happens

Great job. Wonderful customer service. I would recommend it to others.