48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 30,331 reviews
  • Rated 5 out of 5 stars

    Always Worth Having

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Worth Having a protection plan on electronics items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad and protection plans always need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced 2 yr Geek Squad protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeeek Squaadd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always coming in clutch and their service is always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 4 Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended warranty on big electronics. Have used it before and is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to provide my mom long distance help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan on my Toshiba 32” smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven’t needed it but it’s nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced my TV but didn’t help me mount it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great screen color. It looks so awesome in my living room. Great quality great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy safety net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly when my tv began to face issues and explained the process clear and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from best buy. They have great customer service and the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind geek squad protection gives me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unmatched

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very careful delivery, it arrived in perfect condition.

    I would recommend this to a friend