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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 30,335 reviews
  • Rated 4 out of 5 stars

    Must have any tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television warranty through Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinced me to buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so nice and very welcoming. Best Geek Squad everrrrr

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    For a rainy day

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Protection plan is always a good thing when you think it might not last as long as the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you need help. Talk you through any issues that you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with the Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small expense, its nice to know our product is covered for years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and easy to use. great features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful when it came to all of the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for any service yet, but the price makes a 5-year warranty worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to take this out on my OLED tv, covers everything but accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is GREAT if I have to use it, BUT I am hoping to never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 YR Protection Plan just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

    I would recommend this to a friend