Customer Ratings & Reviews

Love my tv❤️ best choice I made, was easy to set up. Shows wonderful. Have customer

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

This is great to have in case you start to have problems with your tv

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

I love the Samsung TV. They are good quality TVs. I have purchased 3 in the past month. I would highly recommend.

Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive

i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

This is a good protection plan to have and worth it with any tv

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

Must need if you have nephews that break stuff. I would recommend it to do so

Great to have and even happier never having a need to use it, so far.

Great to have and even happier never having a need to use it, so far.

Great to have and even happier never having a need to use it, so far.

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

I decided to buy the 5 year protection plan since times have changed and the regular Mr fix it can not possibly fix these new televisions should something go wrong. The price seemed reasonable for the length of time it is for

Product seems to be a pretty good value. I would appreciate a better way to document my purchase. It is sometimes difficult to retain the email with the details of the warranty. A printed off or electronic certificate would be easier to locate if needed.

They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.