Customer Ratings & Reviews

Bought warranty after my my old tv went out to lightning strike only like 30 bucks more to buy buy longer warranty

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

Tv looks very clearly and it’s easy to navigate through channels I recommend.

Protection for TV, good to have if I need it! Recommended

Its nice having coverage for those just incase moments

Hope that this service is not needed, but happy to have it.

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

A must have with any major electronics or application purchase.

The services were readily available and easily accessible

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

Geek Squad set up our tv quickly and professionally.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

Provides great protection at a good price for a television set I have already had replaced by Best Buy. I would buy for all televisions I purchase from Best Buy.

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.