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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 30,390 reviews
  • Rated 5 out of 5 stars

    geek squad installed my new equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad best protection to have on any electronic device customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 5 year term. Chances a very high television will need to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, then sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Geek Squad coming here. :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpfull and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were reluable, knowledgeable and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my oled tv. The only extended warranty that will cover possible burn it! Excellent for protecting your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced all parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did everything they could short of replacing the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having Geek Squad brings peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mibd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good tv to watch netflix or good gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team is knowledgeable and deliver fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price ($189). Hope I don't have to use it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service and experienced techs. Very friendly and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Spuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection I have only had to use this twice. No problems with getting what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend