Customer Ratings & Reviews

I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

Best warranty you will ever own great customer service

Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.

Everything was good, excellent service. The tv is high quality.

Just activated my geek squad protection but not a bad deal for all these benefits and services for my brand new tv for the next 5 years for only $100.

This has been a good phone. I have had it for a couple years and I have not had any issues.

I was reimbursed 100% after four years of coverage.

They did a great job installing our wall mount.....

Geek squad worked great. Great service with a smile.

Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

Great customer service and excellent knowledge able agent.

I purchased the geek squad with my 4K TV for 2 years. I think this will be a great add on in case if there is any issue with my TV. So far my TV has been really good and there is nothing for me to worry, since geek squad is there to cover me up during a problem.

I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

I did not purchase insurance prior, but have found that it is great to have just in case. I would rather be safe than sorry. Hope i never need to use it but a great advantage just in case.

I will always recommend Best Buy's Protection Plan

I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

Never bought a warranty before on anything because I never had issues with products. Always checked out items before I bought and took care of them. However this purchase was big one for me so since I saved $100 of the item I used that to get the 2 year full warranty,. So i hope it was worth it.