Customer Ratings & Reviews

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

Amazing staff , helpful with all my needs and overall phenomenal service

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

I enjoy my protection if they can’t fix it they replace it

Great experience every time I go to bestbuy satisfaction

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

Great experience every time I go to bestbuy satisfaction

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.