Customer Ratings & Reviews

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Definitely a great add on. If you don’t have it I would suggest it

I will be taking my TV in for service today to figure out what the solid light issue is.

I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

Very helpful and useful for any electronics will help out with any issues you may have.

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

The Best buy representative was great he was a great help on helping me decide on my purchase

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Im the type to always purchase my warranties to cover all of my products

Reliable an necessary peace of mind electronics are expensive to repair

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

I am glad that i paid for this 2yr warranty,never know

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased