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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 30,811 reviews
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased it just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy more often than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year warranty can't beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the 5 yr warranty and I hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go for protection, its just worth the minimal upcharge for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties have suited many times. I usually don't buy them outside of Best Buy because I know they are a rip off. Best Buy honors their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection saved my a##

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase Geek Squad protection for tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan will make my tv worry free for five years for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection Always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" HD TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

    I would recommend this to a friend