Customer Ratings & Reviews

Have gotten geek squad protection in the past for a tv and just before it ran out, my tv started having issues. Best Buy could no longerfix the tv, but they made it right. Absolutely paid dividends

Great purchase, great service. Easy to schedule service.

I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.

I always worry about my products going bad, thanks to Geek Squad protection plan I don't have to worry about a thing. I can enjoy my television knowing that if anything goes wrong Geek Squad will have my back.

hopefully i never have to use the warranty. Bought it for LG OLED CX 55" TV. My first OLED, B6P 55" had burn in right before 3 years. Amazon's crappy warranty would not do anything about it. LG ended up replacing the panel for free under the 3 year manufacture warranty. the CX model is 4 years newer and has better burn in retention prevention. If it burns in before 5 years, the warranty should cover fixing or replacement of the tv.

Landon was super helpful in my research for a tv upgrade. I was specifically interested in the 4K tvs' with 120hz refresh rate for under $600. This Vizio was on sale & $30 less than what Wal-Mart priced for& I got the geek-squad protection since I got a baby on the way & there may be possibility of breakage in the first few years. But with that protection, all I have to do is bring it to the store to resolve my problem rather than shipping it to a repair center & waiting weeks..Plus this option was the best deal Landon was able to find & I was able to physically preview before buying. I'm thrilled to enjoy the modern perspective of entertainment & thank Landon & the team for making my experience above & beyond.

Geek squad protection plan is better than the manufactures warranty. Worth the extra money.

the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

My LG C1 died on me, it was just 3 years old. For that purchase I thought I didn't need a protection plan. Never again for expensive TVs. I got the plan for my new TV. Better safe than having to buy new TV.

We love this freaking TV it is officially the best thing in my house. Dont tell my wife

Had trouble with our first new tv purchase, geek squad was able to identify the cause and replaced the tv with a new tv. Thank you!

The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

[Employee of bestbuy] It is reallt great and i love it. Would suggest again

I called about the warranty for the sound on my Vizio 55" tv. After awhile I was finally able to get through to a non-automated server, Erich. He was cordial and helped me find the serial number. I had a little difficulty understanding the numbers sometimes, but hopefully they are ok.

The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

The pixels in my tv started going out. I called geek squad because I had bought a protection plan on the tv. They set me up a quick appointment to have a technician come out and diagnose the problem. The technician was very friendly and early which was great. All and all I was able to get a replacement on the tv. Smooth easy service!

This 55-inch TV offers great picture and sound quality at an affordable price. The setup was easy, and I’m thoroughly enjoying it.

I mounted my TV to a TV stand mount. I purchased the 2 year extended warranty with it. The one thing I didn't know is when you do purchase the extended warranty it runs side by side with the manufacturer warranty which I didn't know it did it that way. I thought it started after the manufacturer warranty ended but it doesn't. So he sure to ask questions about that.

I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!