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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1327 Showing 26,521-26,540 of 30,861 reviews
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great as always, 1800geeksquad sucks in store representation was much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall service and attention to detail. Thank you for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Its always good for that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price my TV is well protected !!! I Love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, great protection for such a big investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets see how this protection plan works as not yet used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gald we bought the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plans are great and cheap. I like the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its worth getting waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as with any major purchase is worth getting the waranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best when it comes to protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are the BEST You are always there for your customers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have thank you for all the support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I’m protected in case I need support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item purchased as a gift and have not had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.Budha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven't had any problems. everything working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. For those just in case moments.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very nice people. Worth money hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast n friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came did their job and were done in less time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there on time and great professional team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I won't need it. But purchased it just in case.

    I would recommend this to a friend