Customer Ratings & Reviews

This is a great protection plan that worked out for me when I needed it. I had a very small dead pixel on my TV and Geek squad came to review it and the issue was quickly resolved as I was given a gift card to get a new TV.

Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

The agents mounted my TV and connected it to all my devices

[Employee of bestbuy] Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party

Seems like a solid and straight forward warranty. I always get coverage for electronics

I was able to exchange the TV due to some minor defects and it was done very quickly.

Glad to know my TV is protected by Geek Squad. My TV is protected for 5 years for a convenient price. Last TV was destroyed during moving not taking the same chances again.

Very good price and customer service was top notch.

The tv was a very reasonable price, the quality is great, easy to use

I love having geek squad, when I can’t or don’t want to install something they can and make it look easy. lol.

First I bought a top-of-the-line LG TV and I didn’t get a warranty because I didn’t think I would need it with a beautiful TV as that. sure enough 11 months into the TV the back light tube went out. And it would’ve costed more to fix than it would be to buy a new one so I bought a new TV this time I paid $80 for five year warranty which I thought was stupid for doing until 4 years later when the TV broke and thank god I got that $80 Warranty cuz it saved my but. so if you’re going to spend all that money on a nice TV I can promise u it’s well worth every extra penny to get a warranty. Even if just for peace of mind alone

The geek squad is so helpful when you have technical issues or defective devices. They are so reliable and competent with their knowledge and expertise. This is the best thing to have to bring you comfort in knowing if anything goes wrong, you are covered fir immediate repairs.

Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

Always easy to exchange broken mouse. .

So far so good. Always glad to have this service available for large appliance or electronics purchases

Added this to help my mom out. Super cool that tvs over 45 inches, they come to you. So you don’t have to lug around the tv

The agwnt inatalled my tv quickly & gave me a review of jow to work the TV

I never purchased a Geek Squad protection plan before but boy am I glad that I purchased it on my big screen TV in August 2021. I needed to use the protection plan yesterday and was pleasantly surprised at how helpful the representative was. He walked me through the entire process and told me that it was actually cheaper to send me a replacement TV. I highly recommend their protection plan and will buy it on any other large items.

The agents explained the process so i can install it on my own and connect it to other devices

Ok so shortly after I set up my new Sony 65” 4K tv I found that I couldn’t hook it up to my receiver because being an older model it had no HDMI connections. Before setting out to buy a new one I decided to call in the geek squad to see if there were other options. It just so happens that I did have an optical connection for a cable and he had one with him too. It enabled me to utilize my sound system but only to about 80% of its capacity because the HDMI cable Carrie’s so much more capabilities with sound. So I’m using it like this for now until I can get a new receiver. Trouble was I had to pay for the cable because it wasn’t covered.