Customer Ratings & Reviews

The geek squad warranty is is great. But I am ok with never using it.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

Made the mistake of buying a TV and did not put the extended warranty insurance on it sure enough after two years later TV went out and and had to buy new one and this time I got the extended warranty on it just incase

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Great tv good picture really pleased will definitely be back great place to buy from

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00