Customer Ratings & Reviews

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

For approx. $20, you are fully covered just in case there are problems with the Geek Squad......

Very helpful in store describing the differences in the tv’s

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

It's just i smart buy! If something goes wrong they have to fix it! Don't want your tv to crap out the day after you buy it and your stuck with a broken tv!

Only purchase just in case something happens but never have needed it luckily

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

I would say highly professional and fast. I always will get a warranty through them.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

Great deal for a great price. Easy access to assistance and great response

I buy all my electronics from best buy. They have great customer service and the best products

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

I've had no beed of this yet, but previous products have been well serviced by them

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.