Customer Ratings & Reviews

Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

So far so good. Haven't had to use it, so perfect so far.

I think maybe for many TVS this might not be as useful, however, for OLED I would strongly recommend this service. OLED are amazing, but over time you might have burn in. I have not as of yet, but I feel five years of heavy use will make this service worthwhile to have.

I made a great purchase with this because you never know when your items will break down and you need T guarantee for repair you can’t beat it would definitely recommend to my friend

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

The 2 men that delivered the freezer took it from the Box bring it into the house set it up open the Freezer set all the racks in everything was perfect 2 great service man they even took the empty Box..

This always seems to come in handy so always make sure you get this for you electronics.

Geek squard found the problem with my lap top, and best buy replaced it with no problems.

The Geek squad is a must! They know what they're doing and they do it well.

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

This TV is great! I got it after a lightning storm roasted my son's old TV. I saw this online, it was already on sale, and getting it for around $100 bucks sweetened the deal. This is a good quality TV. I wish I had gotten two of them! I would absolutely recommend this brand

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

Its been very useful to buy since it helps ease the worry of it breaking

I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

Great service and easy to navigate the whole process. Very happy with how everything went

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

It's great to have the piece of mind this is there in case of anything.