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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 30,818 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a good option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on a budget! Super great quality! Love that it has many different app already installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have especially when you have kids! You never know what might happen. Geek squad was able to help me out when I needed it most. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes Omg best thing I ever purchased my laptop fell and everything was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinced me to buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so nice and very welcoming. Best Geek Squad everrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go with the store brand and buy one of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there if and when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pardon my pun but "it pays" to have extended warranty on televisions. Glad I was able to purchase a "5 year warranty" for my new Sony and have 2 years to pay it off with my Bestbuy card. Who can beat that! Thank you Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is one of the best. Its spendy but covers a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about 20 years I’ve purchase my tech from Bestbuy and Geek Squad has always been a great addition. I’ve never had issues with them. Great support and totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking on the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money get that warranty it is important in the future. Just like insurance better to have then not. Greatest investment that I have made in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it comes in handy for my tv I just bought just knowing I have insurance this long makes me feel at ease in case anything happens thanks again bestbuy and geek squad

    I would recommend this to a friend