Customer Ratings & Reviews

The agent’s delivery was efficient and on time. !!!

When you buy a tv with this warranty, you stay in calm. Geek Squad team response very responsible and quickly.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

I hope this comes in handy if my tv is damaged within the next 2 years

Excellent purchase! Amazing quality!! And even better prices!

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

Great protection plan, can count on Bestbuy to have my back with my electronics

Easy to understand, good communication. Was given clear, concise answers to all questions

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

Great services. Well worth the little extra. Fast and friendly.

Nice piece of mind for a big purchase. I'm not one to love warranties, but in certain situations it is well worth it.

So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

[Employee of bestbuy] great gs service, installed my tv perfect and still have protection

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.