Customer Ratings & Reviews

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

Got the warranty in case it breaks haven’t had to use it yet

I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

Love the service I receive when I need help from Geek squad

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

It was good quality and service is good , order delivered on time

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

This is the best investment for a modern TV. They don't last and this has you covered

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

Only place love to be and must have the only one that does it

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

Excellent peace of mind for all the devices and electronics that you buy.

If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

Hopefully something we will not have to use! But you don't want to be stuck without it these days!

Best Buy of Paramus is the best around, good customer service 5 stars

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.