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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30177 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 30,177 reviews
  • Rated 5 out of 5 stars

    Geek squad son los mejores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good quality and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service never had an issue with geek squad always on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I set our tv up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted both stands to my tv. It was smoothly done with the proper tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great covetage. It makes you feel safe and you are protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank Goodness for This Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money in the Long Run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without you companies make stuff now it’s always good to get a warranty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always available to help, with any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is work it, the unexpected can always happen..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved having the geek squad very very awesome service but I believe the price to much and it u pay for it, it should be the total best for the white purchase of what it covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service as described. Allow for returns and fixes to damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan that I hope I will not need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie got a New TV 85 Inch 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

    I would recommend this to a friend