Customer Ratings & Reviews

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

Protection plan is always great especially through Greek squad. Covers everything

Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

I won't buy anything from best buy without this amazing service

Happy for the product and very satisfied to buy it

Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

I know so mean products last a long time, but it doesn't hurt to have them covered.

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

It's good to have because I would not have to buy another tv

Excellet warranty service. Techs from geek squad know their stuff.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

This protection plan will protect all of your items for 5 years

I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

Bought the 5 year warranty when I purchased my tv. Had to use it after 3 years worth every penny!

Great service will take of you ……………………………………………..

Professional technician’s. Always helpful and always get the job done.

This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.