Customer Ratings & Reviews

The Best Buy Geek Squad Protection plan offers invaluable peace of mind. With this protection, I know my purchase is safeguarded against unexpected issues and breakdowns. The Geek Squad team is knowledgeable and provides excellent customer support, ensuring a worry-free ownership experience. It’s a worthwhile investment for protecting my valuable electronics.

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

They always give great customer service. Always greet you with a smile n work hard on getting thing fixed

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.

Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

Haven’t had too ever use my Geek squad for repairs…however a great value and I feel extremely good knowing they are available for repair or too answer concerns

I buy Geek squad coverage with everything I buy from Bestbuy that costs more than two hundred bucks! I've actually only had to use the geek squad service once, but it paid for itself that one time for every time I've bought it! A laptop I bought my wife for school died during finals for her master's program and they ended up giving me a new laptop and they were able to backup all of her files and they were very fast with everything, so long story short; if you buy a major appliance or expensive piece of electronics from Bestbuy spend the extra money for the Geek squad service!

Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!

1st TV was faulty. Got new one shipped out and no problems with 2nd unit

The technicians are the best. they are very courteous, informative, and professional.

So far not much to say. But It worked very well in the past, so I decided to buy it again.

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

By far the best protection plan for any TV . I wouldn’t buy a TV without this protection plan ! Tv bought in 2017 just had the screen go out on me , so Geek squad came and looked at it (now being 2022 and the TV is almost 5 years old ) and determined it couldn’t be fixed so I received the full amount of what I had paid for the TV , to purchase a new one. Once again , totally worth every penny and best protection plan that was easy to use and fast to fix the issue.

Really nice tv, small but I love it, I love the pictures and views

Get one. Had a Sharp TV several years ago. It started to die about 2 months before my extended warranty expired. Best Buy sent a technician to my home and when he found that he couldn't replace a defective part, BB refunded my original purchase price and even prorated what was left on the warranty.

I got the 42” to use as a PC monitor and its been excellent. Blows away every other monitor I’ve used in the past and the added versatility is a nice value add. I’ve had no problem with the auto adjusting brightness limiter and don’t mind having to turn the TV on first (as opposed to how monitors will just wake from sleep), but YMMV.

Since the tv was on sale, I bought the protection for a great buy and now can relax if something happens in the next 5 years with my tv. You never know how long something will work but I’m protected if it stops working.