Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 974 reviews
(974 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad is probably awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.
I would recommend this to a friendRated 5 out of 5 stars
Love me some geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used GeekSquad before on other items, and it is always the smartest move you can make!
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.
I would recommend this to a friendRated 5 out of 5 stars
BETTER SAFE THAN SORRY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to CYA get a extended warranty. Need 7 more letters!
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv had pixels go out within a month - they made it right with a new tv - no hassles.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Mayra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to buy this product and very satisfied with my product
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan for the television if something happens to it
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to figure out how to work and downloaded all the apps I like so far. Enjoying all my free shows still. Haven't had to call them yet but good to have thr protection just in case.
I would recommend this to a friendRated 5 out of 5 stars
Warranty on my Insignia tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad provided great service, answered all my questions, and suggested a replacement tv.
I would recommend this to a friendRated 5 out of 5 stars
Hero’s of installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always helping with hands on tech issues. Great customer service skills as well!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent had to use the service. I am happy to know I have it if needed.
I would recommend this to a friendRated 5 out of 5 stars
Protection for your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.
I would recommend this to a friendRated 5 out of 5 stars
Guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far excellent ! Need a new remote wondering how fast I will get it
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service. Everyone was so helpful and nice. 5 star
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.
I would recommend this to a friendRated 5 out of 5 stars
geek squad? more like really cool guy squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the opportunity to use it yet but I’m sure they are reliable
I would recommend this to a friendRated 5 out of 5 stars
Get the protection playing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.
I would recommend this to a friend
