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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 30,802 reviews
  • Rated 5 out of 5 stars

    Geek squad handled me quickly I am so satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my other television and the geek squad helped me quickly replaced my television set in 2 days.i would definitely give this insurance A Big A.its a must have be safe with the geek squad.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best buy their always helping and its was worth is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for OLED tv is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because like many, I want to feel at ease with my purchase. This is a must for any OLED purchases because if you do your research you know any fix is not cheap. This service covers most problems, burn ins etc. Plus knowing you don't have to haul your TV into the store and they will come to you (depending on tv size I believe) is a plus. I will enjoy my oled tv purchase, knowing I covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic Duo!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gav and Chris are both an asset to the Geek Squad! The service I received was impeccable. They were able to provide me with the necessary equipment for my tv. I highly recommend and would use them again for future services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and have helped alot with electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donato Tapias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve already given my feedback on this one before , so it s the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They saved my life repairing my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and makes a lot of sense for a television investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use my geek squad protection, but I have peace of mind knowing it's there if I ever need it! I've been shopping at Best Buy as long as I can remember and they've always treated me good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a veryQualified geek Squad member who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV/Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wandering the Internet for a few weeks looking for the best option for a TV, I came across this unit. I was concerned after calling Samsung and them telling me that it did not support Plex. I went into the local store and was looking at another system and while talking with the guy about the TV I came in for he brought my attention back to this one. I explained that I called Samsung about the Plex issue, but he was certain that it supported Plex. So we got the one on the internet and after a quick update it loaded up Plex... I couldnt have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection on open box items as well as computer accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality for a low price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just might need Warr. help during 2nd year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a little extra warr. Have found geek help to be great, even if just for questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you that Geek Squad service is flippin AWESOME that's what I mean they really go hard trying to help and if they can't do it then they roll out a new product or a refund......I love me some Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Geek Squad Protection but cancelled the service because I returned the television that I bought it for.

    I would recommend this to a friend