Customer Ratings & Reviews

You did a great job on installing my refrigerator I would have them do it again

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

Great experience with the store. Definitely returning go to this store more often

The geek squad offers great service for repairs if needed!

I was a little reluctant at 1st to spend $450 for a 5 year warranty for my Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV. After reading the customer reviews from the customers that didn’t purchase it really regretted not purchasing the warranty. I feel much more comfortable now that I purchased the warranty for my tv.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

Purchased an OLED tv and I would be lying if I didn’t feel nervous about encountering any issues. Such as power surge issues, burn-in, dead pixels etc. I usually lose power at my house during a heavy storm and living in Florida we get those quite often. So that is a big concern for me and of course the possibility of burn-in. I doubt my tv usage would cause burn-in early on but the peace of mind is worth it. I’d highly recommend geek squad protection

When buying ANY electronics it's always good to purchase the extended accidental warranty!! Better to be safe than sorry, right?? I have spent many of Thousands of dollars through BestBuy and I've ALWAYS gotten protection plans on every product I've purchased. Lets face it, accidents happen and BestBuy has always, literally, covered ALL of my products that have had accidents and I've never had an issue with them replacing the products per the agreements! I NEVER buy something expensive (or not expensive) without an accidental plan. EVER! It's a cheap and must have option in m opinion!

Excellent service and an affordable solution 10/10 would recommend.

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

I was aware I had purchase this package. However, I will now be taking advantage of it.

I have purchased the protection with tv it gives a piece of mind

If your buying electronics you better purchase Geek squad warranty.

Geek squad was excellent. Clean install and took all garbage with them. Wouldn't even know they were here. Perfect.

Makes me feel safe I have professionals that will work on my products.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

Geek squad knows everything, really kind people and always willing to help

I've had two Samsung flat screens die at the 4 year mark. I had the 5 year warranty on the, First time it only cost me around $100 for a replacement. This time I switched to Sony and it cost me a couple hundred over the warranty refund. So I purchased the the 5 yr warranty on the Sony.

The greatest thing about the Geek Squad is that wherever I have used them they have always worked things out. And always there if needed.

This purchase was a great idea when buying my laptop.